Australia

Problems can be reported to our DSI Help Desk as follows:

Tel:     +61 2 9279 1444

Fax:    +61 2 9279 1455

Email:  support@docsolutions.net

Procedure:  When logging a call, please ensure that you communicate the following information:

• Product name

• Caller's name and contact information

• Company name

• Brief problem description, including product release and maintenance level.

 

The call will be logged and you will be provided with a call number, which should be used for future reference.