Problems can be reported to our DSI Help Desk as follows:
Tel: 1800 805 467
Fax: +61 2 9279 1455
Procedure: When logging a call, please ensure that you communicate the following information:
• Product name
• Caller's name and contact information
• Company name
• Brief problem description, including product release and maintenance level.
The call will be logged and you will be provided with a call number, which should be used for future reference.