South AfricaProblems can be reported to our DSI Help Desk as follows: Tel: 0861DOCSOL (Internal to SA only) +27 11 467 2554 Fax: +27 11 467 7389 Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it Procedure: When logging a call, please ensure that you communicate the following information: • Product name • Caller's name and contact information • Company name • Brief problem description, including product release and maintenance level.
The call will be logged and you will be provided with a call number, which should be used for future reference. |
